Website Terms and Conditions
Last updated: [Insert date]
These Terms and Conditions apply to your use of the Superkleen Cleaning website.
By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
1. Website Owner
This website is operated by Superkleen Cleaning, a cleaning service provider based in Cape Town, South Africa.
Website: https://superkleencleaning.co.za
Phone: 083 352 3902
Email: [Insert email address]
2. Website Information
The information on this website is provided for general information and enquiry purposes only.
We make reasonable efforts to keep the website accurate and updated, but we do not guarantee that all information will always be complete, current or error-free.
3. Services
Superkleen Cleaning offers cleaning services that may include:
- Spring cleaning
- Regular home cleaning
- Window cleaning
- Ironing
- Moving cleaning
- Other cleaning services by arrangement
All services are subject to availability, location, property requirements and quotation approval.
4. Quotes and Bookings
Submitting a form or contacting us through the website does not automatically confirm a booking.
A booking is only confirmed once Superkleen Cleaning has accepted the request and confirmed the service details, date, time and pricing.
Quotations may depend on:
- Property size
- Property condition
- Cleaning requirements
- Service area
- Number of cleaners required
- Time required
- Additional tasks requested
5. Pricing
Any prices shown on the website, if applicable, are for guidance only unless clearly stated otherwise.
Final pricing may vary depending on the specific cleaning requirements.
6. Customer Responsibilities
Customers are responsible for:
- Providing accurate contact and property information
- Confirming access arrangements
- Advising us of special instructions before the cleaning appointment
- Securing valuables, fragile items and sensitive documents
- Notifying us of pets, alarms, access codes or safety concerns
- Ensuring water and electricity are available where required
7. Cleaning Results
Superkleen Cleaning aims to provide thorough and professional cleaning services.
Cleaning results may vary depending on the condition, age, material and previous maintenance of surfaces, fixtures, appliances, windows, fabrics or flooring.
We cannot guarantee removal of permanent stains, damage, deep discolouration, mould, rust, limescale or marks that require specialist treatment.
8. Website Forms
When you submit information through a website form, you agree that we may use the information to respond to your enquiry, provide a quote or communicate about our services.
Please do not submit false, harmful or unlawful information through the website.
9. Intellectual Property
The content on this website, including text, images, graphics, layout and branding, belongs to Superkleen Cleaning or its licensors unless otherwise stated.
You may not copy, reproduce, distribute or use website content for commercial purposes without written permission.
10. Third-Party Links
This website may contain links to third-party websites or platforms, such as Google, Facebook or WhatsApp.
We are not responsible for the content, privacy practices or availability of third-party websites.
11. Limitation of Liability
We take reasonable care to maintain this website, but we do not guarantee that it will always be available, secure or free from errors.
To the extent allowed by law, Superkleen Cleaning will not be liable for any loss or damage arising from use of the website or reliance on website information.
12. Privacy
Use of this website is also governed by our Privacy Policy and Cookie Policy.
13. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be published on this page.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
15. Contact
For questions about these Terms and Conditions, please contact:
Superkleen Cleaning
Phone: 083 352 3902
Email: [Insert email address]